Our Consultants Team
Profile Of Watson Chong  

SIC President & CEO
Qualifications:
  • Master of Business Administration in General, Strategic Management and Consultancy,
    Maastricht School of Management (Netherlands)

  • Bachelor of Science Economics and Management Studies (Honours)
    University of London (United Kingdom)

  • Graduate Diploma in Financial Management, Singapore Institute Of Management

  • Higher Diploma in Hotel Management
    SHATEC / Hotel School of Laussanne (Switzerland)

  • Registered Lead Auditor, International Register of Certified Auditor United Kingdom

Industry & Consultancy Experience:
  • Government / Statutory / GLC
  • Education Services
  • Hotels
  • Hospitals
  • Food & Beverage Processing
  • Aerospace / Air Transport Services
  • Properties & Constructions
  • Financial Services
  • Trading
  • Manufacturing
  • Shipping / Marine / Engineering
  • Other Services

International Experiences:
  • Hong Kong
  • Indonesia
  • Malaysia
  • Thailand

Key Functional Skills:
  • Economic Value Added
  • Strategic Deployment and Measurement using the Balanced Scorecard
  • Activity Based Costing
  • Strategic Management
  • Conduct Organisational Effectiveness / Climate Survey
  • Conduct Employee Satisfaction Index
  • People Developer
  • Singapore Quality Award Consultancy and Assessment
  • ISO / QS 9000 Consultancy and Audit
  • Conduct Internal Quality Auditor course / Conduct Lead Auditor / Auditor course
  • Conduct 7 Management Planning Tools workshop


Typical Projects:

Conducted company wide training & consultancy on Economic Value Added (EVA) in companies like DBS Land, Raffles International, Raffles City Convention Centre, Raffles Hotel and Merchant Court Hotel.

Conducted EVA Workshop for Ministries, Statutory boards and MNCs in Singapore.

Conducted Strategic Planning Executive Retreat, Strategy Deployment and Measurement using the Balanced Scorecard Framework for Ministries, Statutory boards, Schools and MNCs in Singapore.

Develop Hotel performance standards for all areas both operational and support departments and set up performance measures or indicators.

Human resource development system design, development and implementation to meet People Developer standard.

Total business management system design, development and implementation to meet the Singapore Quality Class and Singapore Quality Award criteria.

Quality assurance system design, development and implementation to meet ISO 9000 certification.


 
   
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